Refund policy

Return Policy

At Sumitra Creation – Fablndia, we strive to ensure your satisfaction with every purchase. However, we understand that sometimes things may not work out. Our return policy is designed to be fair, simple, and transparent, with limited product returns allowed.


Eligibility for Returns

  • You have 7 days from the date of receiving your item to request a return.

  • To be eligible, your item must be:

    • In the same condition as received

    • Unworn or unused

    • With tags attached

    • In its original packaging

  • A receipt or proof of purchase is required.


How to Start a Return

To initiate a return, please contact us at fablindiaofficial@gmail.com.

You need mail the unboxing video of the product on the mail mentioned above before initiating Return, we'll check the eligibility from our side & will call regarding same.

  • If your return is accepted, we will provide you with a return shipping label and detailed instructions.

  • Items sent back without first requesting a return will not be accepted.


Damages and Issues

Please inspect your order upon delivery and contact us immediately if:

  • The item is defective or damaged

  • You receive the wrong item

We will review the issue and resolve it promptly.

⚠️ Note: Returns are not accepted on sale items or gift cards.


Subjective Return Acceptance

All returns are evaluated case by case.
We reserve the right to decline returns that do not meet our eligibility criteria.


Exchanges

The quickest way to get the product you want is to return your current item and then place a new order.


Refunds

  • Once we receive and inspect your return, you will be notified of approval or rejection.

  • If approved, the refund will be issued to your original payment method within 10 business days.

  • Processing time may vary depending on your bank or credit card provider.